Your details stay with us.
We collect only what we need to respond to messages, manage reservations, and prepare your visit with care.
What we collect
When you contact us, request a reservation, or send a private event inquiry, we may receive your name, email, phone number, booking details, dietary notes, occasion notes, and the message you choose to share.
How we use it
We use your information to reply, confirm or manage reservations, prepare hospitality details, and keep an internal record of guest requests. We do not sell your data, trade it, or use it for unrelated marketing.
How we protect it
Access is limited to the people who need it to run the restaurant. We use trusted service providers for hosting, email delivery, and reservation operations, and we expect them to protect information with appropriate safeguards.
No misuse or leaking
We do not intentionally leak, publish, or share guest information outside the services needed to operate KALO or where the law requires it. If something ever looks wrong, we investigate and act quickly.
Your choices
You can ask us to correct, update, or delete your contact details when we no longer need them for a reservation, legal, or operational reason.
Contact
For privacy questions, write to kalo@hotel-mediteran.com.